Applying Emotional Intelligence

Applying the principles of emotional intelligence which include self awareness, using empathy and managing emotions.

Applying Emotional Intelligence Overview

Features of the Applying Emotional Intelligence Course

A one day interactive and practical course delivered in convenient location.

Benefits for the attendees and their business

This course is designed for managers or supervisors who wish to develop greater openness and trust within their teams, by applying the principles of emotional intelligence and marshalling them to achieve goals.

  • Increased self-awareness and understanding of others
  • Enables managers and supervisors to excel with their people
  • Working relationships flourish

Aims of the Course – delegates will be better able to:

  • Develop open communication and be more approachable to their staff
  • Recognise behaviour and emotional changes among individual staff, so they can manage them with empathy
  • Express their feelings appropriately and manage relationships more effectively
  • Provide positive and constructive feedback to their team and individual members

COURSE CONTENT

Emotional Competence Framework 

Analysing relationships

Body language and emotions

Influencing behaviour

Using empathy 

Assertiveness

 

Managing and expressing emotions

Positive and constructive feedback

Harnessing the power of values, integrity and passion

Getting the best from other people – empowerment

Syndicate groups – applying emotional intelligence to current situations

 

 


We are now booking places on our next course.If you would like to know more or discuss reserving a place on the next course, do call us and ask for Becky or send us an email to info@cedarassociates.co.uk. We will be happy to ensure that this course is a good decision for you or your key people.

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What Our Customers Say

“Excellent trainer – easy to follow, varied the pace to suit the group and willing to expand on topics if required.”

“Very well organised, very enjoyable, looking forward to module two…”

“Really motivating.”

“A fantastic course filled with lots I can take back to my role and use with my team.”

“It was great to interact and get stuck in as a team.”

Get In Touch

Progress does not need to be a puzzle. Discover how we can help you put all the pieces together. Provide your details below and we’ll contact you to discuss your needs further.

Alternatively, just give us a call at the office, on 01926 338 060.

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